Showing posts with label money. Show all posts
Showing posts with label money. Show all posts

Tuesday, October 1, 2013

I coulda been a Mover. I coulda been a Shaker. Instead, I'm just a bum.

I first took notice when the phone rang. It was my brother Charley's voice. He said, Take the fall.

What? I said.

Tank it. Flub it. Do not answer that question correctly, he said. His voice a mix of anger and desperation. And the line cut off.

So I flubbed it.

A little girl was at the desk looking for a book on Bolivia. The catalog showed we had two on the shelf. But I looked at her innocent face and thought of Charley. Why would he call me at work, here in the library at that exact moment and tell me, beg me, to take a dive? It must be important.

So I sent that girl away with nothing. I didn't even ask her if she could use a book on Paraguay or Argentina. Hell, any librarian would have offered Argentina.

I flubbed it. I told her all the books were checked out. And I did it for Charley. Because he's my brother.

I learned later that the Mafia had moved into the library. Mobsters began taking book on the outcomes of reference queries: would she find the answer, or not? Laying odds based on Google pre-searches, catalog queries, the color of the librarian's cardigan, whether she wore contacts or glasses, many factors. And people were betting money. Big money. The odds in Macau on whether a certain Brooklyn librarian could find one tiny fact hidden within a terabyte of data fluctuates based on what she had for lunch: lo mein and spring rolls or a tuna hoagie.

At first I was surprised that gambling had come to the Reference desk. But then it began to make sense. Was that book on the shelf? 3 to 2 it wasn't. Is the document feeder on the copier going to jam on that folded sheet of paper? 17 to 5.

The library is all about numbers. Most people mistakenly believe the library is about words. But numbers rule. The words are just the decoration.

Item records are numbers. Statistics are numbers. Shelf locations are numbers. Many people have gone through library school after earning their liberal arts degrees in a bewildering cloud of unexpected numbers.

So it's no surprise that these numbers are going to make some people rich.

And that is how I got that call from Charley. He was helping to make his boss rich by taking the long odds against my finding that book and helping that girl. All it took was a threat to something Charley valued to make him make that call. Knowing Charley, it was probably the threat of someone cutting off his balls.

But for me, it was terrible timing because I'd just heard back from the awards committee at Library Journal that I made the short, the extremely short list to be named a Mover & Shaker. I wrote that Chrome browser extension where every instance of the word 'book' links in real time through IP or cell tower to the nearest library location when you touch or click the link. It works great and I was going to get some national recognition. But then Charley called. And, well, as you can guess, I didn't make the final cut.

He had "some guys" who wanted me to sabotage my algorithm to make it less accurate. And I said, Hell, No, and Charley said, But my balls! and I said, Okay. So I pushed the update with the weaker code and now 30% of the clicks direct users to the website for a Subway restaurant in Jacksonville, Florida.

But I almost made it. Almost counts for something, right? And maybe the next time Charley calls, it will be to say that some other schmuck librarian is going to take the dive and it will be my turn in the spotlight. Next time.

Tuesday, June 18, 2013

ALL YOUR DATA ARE BELONG TO US

I heard another story recently about DATA, BIG DATA and how RICH we will all be when we finally learn how to make money from it. And I'm pretty sure I called, BULLSHIT.

I have bad news: the world has plans for your data. And those plans don't involve you.

What is Facebook? What is Google+? What even is Reddit? These are places on the internet. Not the internet: places. I don't even think you would call these places web portals anymore; they are communities. And they want to make sure you never leave.

What is Google for that matter? It's not the internet. It's a location. You know that Google can alter how it scores different websites so that some show up near the top of the search results and some drop to the bottom. And some probably don't make the cut at all. We know this if we work in libraries because most of our subscription databases aren't indexed in Google. So they don't exist on the internet. All of that content is available through your library and it doesn't really exist online because it can't be found through a Google search.

The Internet becomes smaller each day. Some people spend their whole day on Facebook. For them, the internet is Facebook. But we know that the internet is 1000 times bigger than Facebook. But not for many many many people.

So if you spend all day on Facebook or Twitter or even using Google, you are a captive audience. Any perceived freedom you feel you have while roaming the internet is simply an illusion. Unless you are your own ISP; and if so, bully for you.

And what does that mean to a company? To Facebook, it's free labor. If you spend all day there, Facebook grows richer as you click on the stories and games they show you. Your choices dwindle because you have chosen to give your time to Facebook. And these choices tell Facebook who you are and what you are as a dataset. You become predictable. Which means Facebook doesn't need you. A computer can reproduce your actions on Facebook. Your predictability has become predictable. All your data become worthless.

The same is true with Google. It would take a million million cameras mounted on every street to collect all the information in the real world that gets collected about us every day.

The only way your data are valuable is when you do not know you are being observed. And when the world learned that the USA was watching everyone, we learned that we were under scrutiny. I can guess that all the data collected over the last couple of weeks is crap since anyone worth watching altered everything they did. Patterns were lost. But since the USA knows that everyone knew they were being watched, they can just create a subset of new data for the last two weeks. New patterns to compare with the old.

We want to be clever and hide from whoever watches us, but we're never clever enough.

Let me explain my understanding of our current level of online or consumer anonymity. I'm not very smart, so I'll keep it simple so I don't lose focus and wander off.

You see a coupon in the paper for $1 off beef jerky. You take it to the store and save $1. Now there may be some code on that coupon that tells the company in which newspaper in or which region of the country it appeared, but unless you use a credit card for your jerky purchase, you remain anonymous.

But if the beef jerky company offers that $1 coupon in exchange for your email address, along with the promise of future coupons, then that company can begin to build some data profile for you. Even if it's a bullshit email address that you only use for jerky coupons, it's still information. And if some day you forget or get sloppy and use that email for something important, then the jerky company, or more accurately, the company collecting the data and reporting to the jerky company, will then have solid data about you. And then the company collecting the data compiles it with all the other data until it creates some kind of profile it can sell to other companies not involved in the delicious world of jerky manufacturing.

And when enough people respond to the online bait and get hooked, the jerky company will cease to offer those mostly anonymous print coupons. Because the data collected from the email campaign has become so much more important.

And you continue to collect those valuable jerky coupons in your email along with every other person. But since those others are not nearly as clever as you, the jerky company learns much more about them than they do about you. So their data are more valuable.

And then you, still relatively anonymous because you are so clever, find that your coupons stop arriving? What? And you go back to the website to enter your email address again, but it gets rejected. Why?

Because the jerky company doesn't need you anymore. It has enough consumer data. And you have been priced out of the market. You're no longer worth that $1 coupon. Or worse, you were never as clever as you thought you were because the data company was able to collect the data from everyone around you which gave them a clear picture of what and who you are simply by your proximity to known data. Have you ever heard the term, "I drink your milkshake"?

I keep hearing these stories about the value in my data. But there is nothing that proves that my data are worth anything. That's driving me crazy; I'm going to treat the word 'data' as singular from now on... since the goal of these companies is to isolate my data from everyone else's, my data will eventually become indistinguishable from me. Singular.

And if you look at the way the internet works, you know that it only takes a small percentage of internet users to determine what has value, what is trending. The internet doesn't really need me, or you.

So imagine that your online worth or even your credit is no good. Imagine if you can't get a free Gmail or Facebook or Pinterest account because no one wants your worthless data.

And from what I can understand, the internet is run by the same market forces we see in other commodities whereby manufacturers attempt to drive down the cost of labor and materials in order to increase profits. And guess what? On the internet, you are the labor and your data is the material.

Imagine being so discovered and understood and known that no company wants to show you ads anymore. Because everyone knows where you eat lunch, how you shop, when you go to the movies, etc.

BIG DATA had its way with you. Now BIG DATA is bored with you. And BIG DATA just wants you out of the apartment.


Thursday, May 2, 2013

Buying an MLS, Part II

How Broke Would You Be with Library Certification?

People argue every year about the MLS, that it doesn't teach what it should, or that it costs too much, or that it's unfair to people who don't have time to get it or are too lazy to get it or are too stupid to get it or are too drunk to get it, or that it doesn't stand for Major League Soccer.

So as a reference, I took a brief look at what it takes to become a certified Library Media Specialist in the state of New York.

First, there is all this shit:
Requirements for Permanent Certificate, School Media Specialist (Library)
Following are all possible pathways available to receive the certificate specified above. The specific requirements to satisfy each pathway are also listed. 
 
 Pathway: Certificate Progression
Requirements:
 Hold a Valid Provisional Certificate - School Media Specialist (Library)
 Additional Education - Masters Degree
 Paid, full-time Classroom Teaching experience - 2 Yrs
 Workshop - Child Abuse Identification
 Workshop - School Violence Intervention and Prevention
 Fingerprint Clearance
 Citizenship Status - INS Permanent Residence or U.S. Citizenship
Well, I don't remember exactly what it took to get my MLS, but I don't remember any 2 yrs of paid library experience or Library Violence Intervention workshops or even getting fingerprinted. I just showed up at the back door of the library and two weeks later, I picked up a check.

And after all that, there's this:
If you are employed in a New York State public school…
You must complete 175 hours of professional development every five years. This maintains the validity of the Professional certificate and allows you to continue to teach. The first professional development period begins on July 1 following the effective date of the certificate.
175 hours? That's longer than it took for James Franco to drink his own pee and saw off his arm. So that extra 48 hours might have me also sawing off my own foot.

And then there's testing, the New York State Teacher Certification Examinations. The one for Media Specialist will certify that you (0001-0005 and others omitted)
0006 Understand types and characteristics of print, nonprint, and electronic resources.
0007 Understand types and characteristics of literature for children and young adults.
0008 Understand issues and procedures related to collection development.
0011 Understand how to locate and access resources and how to teach these skills to students.
Now I'll stop here. Because 0011 would kill me. Because, yes, although I understand how to locate and access resources, I have not a fucking clue on how to teach these skills to library patrons who don't have more than 15 seconds of free time and who don't listen to what I say and who are probably hallucinating that I'm some talking moose there to steal his gold.

I can't imagine all the shit a public librarian would need to know for certification:
0001 Understand types and characteristics of library patrons, including loonies, crazies, smellies, normals, babies, seniors and tweens.
0014 Understand types and characteristics of portable reading devices such as Kindles, iPads, iPhones and Androids and Chinese knockoffs of all of the above.
So when you complain about the expense or relevance of the MLS, think about what it might be like to work in a career with continual professional requirements.

Friday, March 30, 2012

"Thanks, but no, thanks." What the Rich never say when given the chance to name something.

Not that it matters to you, but the City of West Palm Beach Public Library recently traded its identity to the Mandel Foundation for $5 million.

But here's why it should matter to you:

I oppose any selling of public libraries to for-profit or non-profit entities when that sale requires the library to change its name.

The (former) City library has about a $3,900,000 budget for 2012. So that $5 million donation covers a little over a year of taxpayer money. I mean, city taxpayers cough up $4 million each year, yet they don't get to keep the name of their library. Someone offers one million more and he gets the library. (But maybe I'm reading the budget wrong; "Report Totals $3,888,274". That could be for something else. I'm not good with numbers.)

If you believe that public libraries exist as a part of the community, as physical and cultural landmarks that support and represent the local residents, then you should get a little pissed off when someone with a big bag of money swoops in and steals that local ownership.
"The West Palm Beach Library Foundation, which seeks grants and large donations for the library, is offering library naming rights.
The library can be named in your honor for a $5 million donation. For half that amount, the children's library on the third floor can bear your name.
For as low as $10,000, you can name the foundation office, staff lounge, study rooms or assistant director's office, with plenty of naming rights available for various donation levels."
--- from somewhere, google it.

No, this isn't a joke. I might cough up the 10k just so I can name the staff lounge, "Get Your Lazy Ass Back to Work."
"The gift to the West Palm Beach Library Foundation will be awarded in the form of a grant, ... With this significant and notable gift, the West Palm Beach Library will be renamed in perpetuity, as the 'Mandel Public Library of West Palm Beach'."
--- somewhere else.

I DON'T THINK YOU SHOULD BE ABLE TO CALL SOMETHING A GIFT IF A REQUIREMENT IS THAT YOU GET TO CHANGE THE NAME.

Gift = no obligation.
So this is not a gift.

And maybe you've heard, but the New York Public Library has become the Stephen A. Schwarzman Library. Because a rich guy named Stephen A. Schwarzman had a spare $100 million burning a hole in his pocket. And all the hospitals were already taken.

Money is only paper, but a book is the soul. Or paper, too. I just made that up, so the concept is still a little fuzzy.

I don't know anything about Schwarzman; he could be a nice guy. He could be an obsessive My Little Pony collector, or eats spaghetti with his fingers, or a bad tipper. I don't know, but it doesn't matter. His name does not belong on the library.

What if the library got one of these different sponsors?
  1. The Lysol Automatic Toilet Bowl Cleaner Public Library.
  2. The I'm Lovin' It, McDonald's McCafe and Public Library.
  3. The Halliburton Energy Services Group Petroleum and Natural Gas Earth-raping Public Library.
  4. The RealTouch Teledildonics Remote Sex Hook-up Public Library.
  5. The Tea Party Public Library... Is Closed to Illegals Public Library.
I don't even know if anyone would have protested any of these changes if the alternative meant higher taxes. "Teledildonics? That's them remote-control vaginers? That's okay."

Where are the rich individuals who want to help out without taking credit? Why did they need to change the name of the library? And how much is this going to cost?

The (former) West Palm Beach Public Library has about 100,000 cardholders. So they need to replace those cards with ones with the new name? What is that, about fifty cents each? What else do they need to replace? Everything?

The (former) West Palm Beach Public Library owns the domain wpbpl.com, which I guess is now worthless to them. They also own mycitylibrary.org which is now just a joke since the library is NOT your city library, but the Mandel Library That Your Taxes Pay to Support.

Really, why can't some rich person Just Say No? Say, "Here is some money. Maybe you can put a little plaque over here on the wall by the restrooms. But no pressure. I just want to help."

Thursday, February 23, 2012

Each and every ebook costs $99.

I hadn't read the recent Cracked article on ebooks, but I just did and now I understand that every ebook you buy costs you $99. Or $79. Or whatever it was you paid for your ereader.

And this is what told me: #7. You Need Physical Books for Physical Tasks

One of the reasons they say that physical books are better than ebooks is for when you need a physical object. And this is the key. A book is a physical object. And an ereader is a physical object. It doesn't matter that it holds 3,000 ebooks; it's still one object.

If you have a portable ereader or an iPad or a smart phone or even a laptop, then each and every ebook you put on that device costs as much as the device.

There is no way to average out the cost of all your books when you drop your reader in the toilet. You don't pay 3 cents to Amazon or Barnes & Noble each time you open a book. You pay $79 or $99 or $199 up front and it's up to you to find the most cost-effective way to use the thing.

You can get print books and each one of those costs exactly what you pay for it, ten cents or two-hundred dollars. And you make decisions on how and where and to whom to lend or when to read those books. And each individual physical book has its own worth.

But if you get mad and throw your ebook at someone: $99.
If you use your ebook to shelter your new haircut from the rain: $99.
If you use your ebook to keep the table from wobbling: $99.
If you repurpose your ebook as a Christmas tree ornament: $99.
If you hollow out your ebook to use as a bong: $99.
If Neil Gaiman scribbles his autograph across your ebook screen in Sharpie: $99.
If you write your phone number on the corner of your ebook and tear it off: $99.

Because you still have to replace the device no matter how many books it held.

So don't try to trick yourself into thinking that the device gets cheaper with each book you load on it. It doesn't. You're just bad at math.

Monday, December 5, 2011

WE HAVE A WINNA!

So the solution for saving libraries is obvious: open internet cafes.

Sure, your library offers free internet, but do you also offer PAID internet?

Here is the difference between the boring free library and the cool internet sweepstakes cafe:
A typical scenario is for a business to advertise itself as essentially a sweepstakes parlor. Customers buy phone cards and get with each purchase a separate, magnetic card with credit for a chance for every minute of phone time purchased.

Players sit at a terminal in the cafe and log onto a sweepstakes account created for them that keeps track of their winnings. Some parlors have 50 or more terminals.
"'You can play all day long for 40 bucks.'"

$40. A day. Every day. Times 50 terminals... that's... something. Oh, I just found my calculator; that's $2,000. Oh, I could have done that in my head. Minus holidays, that's $700,000 a year. Per location. And there are over 1,000 of these sites in Florida alone. And they seem to be perfectly legal.

So why are librarians promoting coffee shops in their libraries just to make a few extra bucks? Or holding gaming nights, minus the cash prizes?

Libraries already hold prime locations. We're in the suburbs, downtown, near shops, on college campuses: libraries are everywhere.

So why can't libraries provide these harmless games to desperate poor and elderly people? Ask this man, who tells us how we would get to keep a whopping 10% of all the money we'd make and let him keep 90%, I guess, for making his informative video.

Remember, this is perfectly legal. At least, for now.

How To Start An Internet Sweepstakes Cafe. Now for Libraries!

Wednesday, September 28, 2011

Public Libraries for Sale.

So libraries now have ebooks for the Amazon Kindle. And so does Amazon have us.

We often talk about the value of libraries, about the library building, about the collection, but we don't often discuss the value of the concept of a library and what it means and what it's worth.

Right now we're all broke. Except for your rich bastards. But most of the rest of us are broke. Either because of our own greed or stupidity or because the The Man keeping us down. In my case, it's The Man.

But libraries have value that we can't perceive unaided. Our library gets many requests from the public for us to allow them to become associated with us. Some want us to link to their website or some want to discuss their businesses or books they've written with the public.

I don't know about you, but when we're considering a purchase for our library, we look to see how many other libraries have made a similar purchase. Because libraries are home to many professionals and bright people so we've determined that libraries make good recommendations. And I think others feel the same. That's why some many people and businesses want to work with us.

I was once told that Google even views libraries as better than most other sites. And if a library links to another site, that site in turn gets an upgrade in Google's algorithm. And how much is that worth to have your business easier to find on Google?

So what is it worth to have libraries send our patrons to Amazon to borrow ebooks? You might think, nothing, because these people are Amazon customers anyway, Kindle owners. But now the library is delivering our patrons to Amazon. And what will Amazon do with our library patrons? In order to make our Kindle users happy, we're also giving away a little of their privacy. Amazon now knows which library books they read. Again, not a big thing by itself. But these are library patrons. And in this business world, this can be an entire demographic. I don't know. I only know that we've given a huge global entity access to something that, as libraries, we've been trained to protect. And we did this because our patrons wanted it.

So I don't think anyone can truly calculate the value of a library. Actually, I think the private companies that contract to manage libraries can because they exploit the goodwill that libraries have earned over the last 100 years when they use volunteers to run their for-profit *public* library.

Companies spend millions to create the perception that they are good, whether they are, or not. And libraries have this already. A library doesn't need sponsorship or logos or mascots or jingles. Build a library any place in America, in the world, and the neighborhood becomes a better place to live.

So the battle (okay, it wasn't a battle, yet) with Amazon is lost and it's not our fault. Our patrons don't really understand the value of their privacy and how it relates to freedom. Although, I've been telling them for years.

As far as the brokeness issue, I don't have the answer. But for libraries looking for money through partnerships with private companies, please rethink your true value. It's not just how many people will see the ad in your library stacks, it's how much each of those sets of eyes, those minds, are worth. In my view, they're priceless. But I won't criticize you if you sell out for, maybe, $50 million.